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We are Incredibly Impressed with the service that we received from Red Alert. We had another well known company come in to clean out our roots a week ago due to water backing up in our basement bathroom and after being reassured that the problem was looked after we found ourselves facing the same issue. When we called Red Alert we spoke to Doug and he was very pleasant and professional and let us know he would have someone show up as soon as possible. Within a couple of hours (on a Sunday) Doug and Scott arrived. They were very friendly and after asking us questions to access the situation they got right to the problem. The hard evidence of a large pile of wet roots that they pulled from our sewer showed us that the other company didn't live up to their promise or their heavier charges. Scott and Doug made sure that they explained everything that they were doing and we were very impressed with their friendly personalities and the above and beyond effort they showed us. We will not only be using them for any future problems but we will happily recommend them to anyone. Thank you for ending a very stressful day on such a pleasant note Scott and Doug. You are great advertising for your company. Kathleen B, Winnipeg
LOCALLY OWNED COMPANY DEMONSTRATING TRUE PRIDE AND SERVICE: Called late last evening to have my main sewer line cleaned because of tree roots. Told them that it wasn't an emergency and asked if they could come the following day. Got an appointment for between 11-1 pm. They called the next day and said they would be there at 11 am. Cleaned the roots in a professional manner with clear explanation of the procedure. Didn't leave a mess behind like the other guys did last time when I used a different company. Very pleased with all work from Bruce and Matt. They offer a 6 month warranty to boot which is excellent. I would use them again; and as a matter of fact I am now scheduled to use the preventative service every 18 months. Their price was $50 cheaper than the other guys I used 3 years ago. Larry S. Winnipeg
WE HIGHLY RECOMMEND RED ALERT. After putting up with a clogged drain that was affecting all of the plumbing in our home, we finally called. The service was prompt and professional. They fixed the issue. And we are back in business, wondering why we waited so long to call! Fair price. Great service. Nice, knowledgeable crew. We highly recommend them. Ron H,Winnipeg
Very Good Service Five Stars***** trustworthy, reliable guy. I called and had MATT do the work, I wasn't able to be there when he arrived, but everything worked out perfectly. Scott T, Winnipeg
Second to None Service... from the whole team at Red Alert following a sewer backup. They arrived when they said they would, got right down to business and left the area they worked in as they found it when they arrived - right down to taking the garbage with them. Red Alert was recommended to me by a friend, and I would not hesitate to recommend them to anyone. Thanks guys, keep up the excellent work. Jody D. Winnipeg
True Professionals- Want to thank Scott so much for coming in such short notice on New Year's Eve to get my house back in running order. I was so stressed out that this happened and did not think anyone would be working on this day, but Scott and Red Alert saved me from relocating my family on this day. He was such a great person to have in my home, He was kind, funny, and kept the mess to a minimum and cleaned up after. Thanks Scott !!!!! May your New year be the best ever..I had one other well known plumbing Company come over 1st and they could not do the job, but Red Alert and Scott came to my rescue... True Professionals. Guy P, Winnipeg
***** Five Star Service- Home Sewer backed up, and they were able to show up fasted compared to others (and they called before arriving on-time)... friendly and very knowledgeable and took their time to clean it well. Best Service I have had by far compared to others in Winnipeg. Kyle B. Winnipeg
No Pain over Clogged Drain- Matthew, the owner, took my urgent call was able to reassure me instantly regarding the obvious sewer backup in my basement when I placed a call at 11am. By 1 pm (sooner than later than the given time frame) he was on the task and proceed to fix my issues with the utmost expertise, cleanliness and overall very well-mannered compassion for what would normally be a very stressful situation. With so many unknowns in the invisible underground workings of home ownership, this company has earned scheduled maintenance business from our entire family. Their website was easy to find via iPhone, the cost was super low considering the gravity of what the job involves and I wish Red Alert many years of deserved success. We are proud to support these local business owners. Tim T. Winnipeg
Sewer backed-up and they showed up FAST! I had a mess in my basement when my sewer backed-up- I called and they with they responded really fast- within an hour of my call! Service was great- Matt was friendly and very knowledgeable tech (who was actually one of the owners from my understanding). Price was less than I paid last year from another outfit and they gave me a one year service warranty if it backs up again. I would definitely recommend this company! Ryan H. Winnipeg.
Holiday Life Savers On Christmas Eve - My sewer disaster in my basement. Absolutely stressful! I called two companies- the first they quoted $489 to come and clean my sewer- and could only come out the next day- Christmas Day!.... I called Red Alert and they only charged $189 and came within a couple of hours! Matt did the service- he was very friendly, clean, and took care of my problem. Very professional - I would refer this company to anyone in a crisis and they don't rip you off! Ginette J. Winnipeg.
Exceeded Our Expectations- We had both Doug and Matt from Red Alert out to do some work for us. Both were extremely knowledgeable, did the work expected of them, and exceeded our expectations! Very highly recommended. - Bourkevale C.C
Great company Matt came over one night after a very busy day to clear my kitchen sink line as it wouldn't drain properly. Red Alert is a great company I would suggest to anyone. - Sue B.
Excellent Value For Camera & Locating Service- They saved me alot of Money!! I am finishing my basement with a new bathroom- I had 2 plumbers working to lay and tie into my current floor drain lines. They discovered that with my older home the drain lines layout made no sense and they jack hammered a number of holes in my basement floor to try and find them (with NO LUCK!!!). These plumbers were on the clock and costing alot of money... they suggested that they need to get the lines located but didn't have the equipment.... so I called Red Alert and Matt came within 90 minutes to Camera and located my drain lines... Red Alert did a great job and was a much lower cost than I expected. I wish I called him first! Gord W. H, Winnipeg
Saved me $1000's!!! I had Major trouble with my home sewer- Initially, I called another VERY well known "National" sewer company, was quoted $220 for sewer cleaning... because of a sewer clog and backup in my basement floor drain. They came out 8 hours later and worked on my line for about 25 minutes and then said they could not help me because it may be collapsed. They quoted me a range of $3000-6000 to dig up and repair. This first guy took off and charged me $100 service charge and did nothing! I then called Red Alert and they arrived quickly and worked on the sewer for about 2 hours and finally opened it and it was flowing fine. He said there were lots of roots and a "tough job" but the sewer line was now working ... he explained everything clearly and was very calming and professional. They only charged $150... Thanks Red Alert! I would HIGHLY recommend this company. Kim B.A, Winnipeg
Honest and Reliable... I have rental units and changed to Red Alert from another well known company here in Winnipeg. I found the staff at Red Alert responsive, professional, very knowledgeable and saved me money. Job very well done and clean, I really like that they tarp everything! I would highly recommend this company for anyone needs sewer cleaning. Doug P, Winnipeg